Refund Policy

Effective Date: April 2, 2026

We want you to be satisfied with your MyCareerAgent™ experience. This Refund Policy outlines the terms under which refunds may be issued for our subscriptions and digital products.

1. Subscription Refunds

If you are not satisfied with your MyCareerAgent™ subscription, you may request a full refund within 7 days of your billing cycle date. This applies to both new subscriptions and renewal charges.

Refund requests must be submitted within 7 days of the charge date
Refunds are issued to the original payment method
Upon refund, your subscription access will be revoked at the end of the current billing period

2. No Partial Refunds

After the 7-day refund window has passed, no partial refunds will be issued for the remainder of the billing period. You may cancel your subscription at any time, and you will retain access until the end of your current billing cycle.

3. Career Agent Starter Kit™ ($1 Purchase)

The $1 Career Agent Starter Kit™ is a digital product and is non-refundable. Because the product is delivered immediately upon purchase, all sales of the Career Agent Starter Kit™ are final.

4. How to Request a Refund

To request a refund, email us at support@mycareeragent.us with the following information:

Your full name and the email address associated with your account
The date of the charge
The reason for your refund request

We will acknowledge your request within 2 business days.

5. Processing Time

Approved refunds are typically processed within 5–10 business days, depending on your bank or payment provider. You will receive an email confirmation once the refund has been initiated.

6. Exceptions

We reserve the right to deny refund requests in cases of:

Abuse of the refund policy (e.g., repeated subscribe-and-refund cycles)
Violation of our Terms & Conditions
Fraudulent or unauthorized transactions (which will be handled through our payment processor's dispute process)

7. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated effective date. Material changes will be communicated via email or a prominent notice on the platform.

8. Contact

For refund questions or requests, contact us at:

Email: support@mycareeragent.us

Entity: MyCareerAgent™, an unregistered DBA of SlateRiver LLC, a New Mexico LLC