Privacy Policy
Effective Date: April 2, 2026
MyCareerAgent™ ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
1. Information We Collect
a. Information You Provide
- Account information: Name, email address, phone number, and login credentials
- Career profile data: Work history, education, skills, certifications, career goals, and preferences
- Resume data: Resume uploads, cover letters, and related documents
- Payment information: Billing address and payment method details (processed securely through our third-party payment processor; we do not store full payment card numbers)
- Communications: Messages you send to us via email or support channels
b. Information Collected Automatically
- Usage data: Pages visited, features used, time spent on the platform, click patterns, and interaction data
- Device information: Browser type, operating system, device type, and screen resolution
- Log data: IP address, access times, referring URLs, and error logs
- Cookies and similar technologies: We use cookies to maintain sessions, remember preferences, and analyze usage patterns
2. How We Use Your Information
We use the information we collect to:
- Deliver our services: Power your Career Agent™, generate career recommendations, and provide personalized guidance
- Job matching: Match your profile with relevant opportunities from employer partners (only with your explicit consent)
- Improve the platform: Analyze usage patterns to enhance features, fix issues, and develop new tools
- Communicate with you: Send service updates, billing notifications, and (with your consent) marketing communications
- Ensure security: Detect and prevent fraud, abuse, and unauthorized access
- Comply with legal obligations: Meet applicable legal and regulatory requirements
3. How We Share Your Information
We do not sell your personal data. We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information in the following circumstances:
- With employer partners: Only with your explicit consent, we may share career profile data with employers for job matching purposes
- Service providers: We work with trusted third-party vendors (payment processors, hosting, analytics) who process data on our behalf under strict confidentiality agreements
- Legal compliance: When required by law, subpoena, court order, or to protect our rights, safety, or property
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. After account deletion, we will retain and use your information only as necessary to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Residual data in backups and logs may persist for up to 90 days after deletion before being permanently removed.
5. Children's Privacy
MyCareerAgent™ is not directed to individuals under 16 years of age. We do not knowingly collect personal information from anyone under 16. If we learn that we have collected information from a person under 16, we will promptly delete that data. If you believe a minor under 16 has provided us with personal information, please contact us at support@mycareeragent.us.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data
- Portability: Request a machine-readable copy of your data
- Opt-out: Opt out of marketing communications at any time
- Withdraw consent: Where processing is based on consent, withdraw that consent at any time
To exercise any of these rights, email us at support@mycareeragent.us. We will respond within 30 days.
7. Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure server infrastructure, access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
MyCareerAgent™ may contain links to third-party websites, services, or tools. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external service before providing personal information.
9. Cookies
We use cookies and similar technologies for session management, analytics, and platform functionality. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the platform.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the platform at least 30 days before taking effect. Your continued use of MyCareerAgent™ after changes become effective constitutes acceptance of the revised policy.
11. Contact
For questions or concerns about this Privacy Policy, contact us at:
Email: support@mycareeragent.us
Entity: MyCareerAgent™, an unregistered DBA of SlateRiver LLC, a New Mexico LLC